Terms & Conditions

Last updated: 30 October 2026

Quotations and availability

Website content is general information and does not itself confirm a booking. Transport is subject to a written quotation or booking confirmation, vehicle and driver availability, legal operating requirements and the agreed itinerary.

Vehicles

Capacity categories shown on the website are planning guides. A particular make, model, age, interior, luggage capacity or amenity is not guaranteed unless it is included in the written booking confirmation.

Itinerary changes

Customers should provide complete and accurate journey details. Changes to times, routes, passenger numbers, stops, waiting, access requirements or equipment can affect availability and price and may require a revised quotation.

Airport and event movements

Flight, terminal, venue gate, accreditation, parking and traffic instructions can change. Customers should provide flight numbers and current event instructions where relevant. Meeting points and operational details are confirmed for each booking.

Payment and cancellation

Payment schedules, cancellation terms, amendment terms, refunds and any deposits are governed by the written quotation or booking confirmation issued for the specific journey.

Delays and circumstances outside control

Road congestion, security restrictions, weather, venue controls, border processes, flight disruption and other external events can affect journey times. No website estimate should be treated as a guaranteed arrival time.

Customer responsibilities

The booking contact should ensure passenger numbers, luggage, special requirements and pickup information are accurate and should communicate agreed meeting instructions to the group.

Contact

Questions about a quotation or booking can be sent to info@abudhabicoachhire.com.